From Outdated to Innovative

Finnegan’s Journey to a Modern Digital Workplace with Infodash

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Users

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Views Per User Per Day

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Million Custom Events

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Unique Views Per Month

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"My View" Visits in 1 Month

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Renderings of BigHand Financial Data Per Month

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Firm Directory Searches Per Month

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Chatbot Sessions

Finnegan is a leading global law ﬁrm specializing in intellectual property law, oﬀering expertise in patents, trademarks, copyrights, and trade secrets. Finnegan is headquartered in Washington, D.C., and the ﬁrm operates from multiple oﬃces worldwide, serving diverse industries. Renowned for their excellence and diversity, Finnegan consistently earns top-tier rankings and accolades for its IP services.

The Challenge

Finnegan’s previous intranet, built on an aging on-premises SharePoint system, was outdated and diﬃcult to use.

The Solution

Infodash delivered a modern intranet platform built on SharePoint Online’s framework, featuring 50+ legal-speciﬁc web parts and robust, native API integrations—tailored to meet Finnegan’s needs.

Results

Efficiency Gains

Attorneys saved time accessing critical resources through personalized dashboards.

Improved User Experience

A refreshed, intuitive interface increased user adoption and satisfaction.

Enhanced Capabilities

Seamless integration across over two dozen tools transformed workflow management.

Key Features Included

Personal daily feeds integrating finance, people, and experience data together.
A custom chatbot for advanced financial and people search.
Enhanced UI/UX through collaboration with a
third-party designer.

“The integration between Infodash and BigHand enables lawyers to have a view of client financial metrics on an Infodash client page. I really appreciate everything the Infodash team has done for us. It’s exceeded expectations and feels like more than we imagined we’d have at this point. Even back in Phase 1, it felt like a much more advanced solution—really impressive work. The feedback from our management committee has been very positive. We recently gave them a preview, and they were genuinely excited, asking, “When do I get it?” The value is obvious. Infodash has delivered something truly
impactful, and it’s been exciting to see what’s possible.”

Keith Whitman - COO, Finnegan

Build vs. Buy

How Finnegan Decided on Which Path to Take
Finnegan's previous intranet was custom-developed, lacking scalability and ease of use, while also placing a burden on the firm's IT resources. As such, leadership was hesitant to undertake a similar path for the new intranet. Finnegan wanted accelerated time-to-value, reduced IT burden, and an evergreen platform that offers easy iteration in the capable hands of Knowledge Management and Litigation support. The Infodash platform aligned with Finnegan’s goals, providing extensive no-code, out-of-the-box capabilities and integrations that were tailored to the needs of law firms. Their decision to "buy" was further reinforced by Infodash's expertise in legal technology and alignment with the Microsoft ecosystem, which the Infodash platform is built on and natively integrates with.

Key Features/Highlights

Integration of critical finance and HR data into a single, personalized daily feed.
Implementation of a chatbot for quick financial and personnel searches.
Exceptional design improvements through collaboration with external UX experts, ensuring a user-friendly and visually appealing interface.
Infodash offered a cost-effective option that met Finnegan’s budgetary requirements.
Infodash’s expertise in the legal technology field, particularly in addressing the unique needs of law firms, stood out.
Infodash's implementation of SharePoint web parts played a pivotal role in Finnegan's decision to proceed with the partnership.

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