Why One Login Matters in Legal Technology 

Law firms are investing heavily in cutting-edge AI and digital tools, yet many of these promising technologies end up as expensive digital paperweights. 

Too often, systems fail not because of inadequate features or functionality, but because they disrupt the way lawyers actually work. The friction of multiple logins and disconnected workflows erodes adoption and undermines return on investment. 

The difference between transformative innovation and costly failure frequently comes down to a deceptively simple principle: seamless integration that eliminates barriers and keeps lawyers in the flow of work. In other words, one login. 

What is the value for your firm? 

• Maximize efficiency and adoption by eliminating login friction. 

• Strengthen ROI through higher user engagement. 

• Improve security and governance by consolidating access through existing identity systems. 

• Position your firm competitively as AI adoption accelerates. 

This principle plays out across several critical areas of firm operations. 

Driving Adoption Through Seamless Workflows 

New technology often fails when it disrupts workflows. One of the most common reasons for poor adoption is lack of integration or the need for additional access steps. This creates frustration and reduces usage. A consolidated legal tech stack increases efficiency and drives higher adoption by removing silos and reducing complexity. 

Protecting Clients While Reducing Risk 

Single Sign-On (SSO) provides secure access through a single identity. It reduces password fatigue, improves compliance, and lowers risk. For AI tools in particular, embedding them within existing systems helps maintain control over sensitive client data and governance standards. 

Harnessing AI Without Compromising Trust 

Adoption of AI in law firms is growing quickly. In 2023, only 11% of firms reported use of AI tools, compared with 30% in 2024, according to the ABA Legal Technology Survey. The pace of adoption will continue to rise, but so will the risks if poorly managed. Issues such as data privacy, security, and reliability must be addressed. Reuters has reported extensively on how firms must balance innovation with caution when introducing generative AI into practice. 

Meeting Client Expectations 

Clients increasingly expect their outside counsel to leverage AI and digital tools to deliver services more efficiently. Firms that fail to adapt risk losing work to those that can demonstrate both innovation and control (Lexitas on client expectations). 

How Infodash Responds to These Needs 

1. Seamless Access Through Microsoft 365 
Infodash operates inside SharePoint Online and Teams, using SSO tied to the firm’s identity infrastructure. Lawyers log in once with the credentials they already use. 

2. Unified Collaboration 
Collaboration with colleagues and clients takes place in one environment. There is no need to switch between intranet, extranet, or disconnected portals. 

3. Embedded AI and Automation 
Capabilities such as SmartSearch, DashBots, and workflow automation are delivered within existing workflows. They are context-aware and available without disruption. 

4. Security by Design 
Because Infodash is embedded within the firm’s Microsoft 365 tenant, governance and compliance remain fully under firm control. Identity, data policies, and security boundaries stay intact. 

Benefits for Firm Leadership 

Priority Area	Benefit
Operational Efficiency	Eliminates login friction and accelerates adoption.
Risk Management	Centralizes security and simplifies audits.
User Experience	Reduces frustration, improves lawyer satisfaction and retention.
Competitive Position	Meets client expectations for innovation without disruption.

The question is no longer whether firms will adopt new technologies, but how they will do so in a way that preserves security and maximizes adoption. The firms that succeed will integrate innovation into existing workflows rather than bolt it on as a separate tool. 

Infodash delivers collaboration, AI functionality, and governance within a single login. This is not just a matter of convenience. It is an operational advantage that affects service quality, client trust, and long-term competitiveness. 

For more context on why seamless access is shaping the future of legal technology, see All Roads Lead to One Login on Legaltech Hub.